Bank Leumi was the first company in Israel to adopt a comprehensive, automated, intelligent self-service solution into its customer service strategy. The bank’s KANA IQ deployment is a complete success by every measure with training cost savings of 66 percent, 17 percent call avoidance and a great many other benefits.
Apptio Technology Business Management (TBM) software is a suite of cloud applications that give IT leaders the facts they need to make faster decisions, improve efficiency and communicate business value. By providing a purpose-built management system for IT, we connect IT spending with business priorities so you can choose to do more of what your business needs and less of what’s no longer important. With Apptio’s software, you can foster a fact-driven, business-focused technology organization.
CIOs tell us that they simply do not have the right data to make decisions – either they do not trust the data or it simply does not exist. For the CIO, data is everything. It should be easy to collect, easy to report and easy to use. We believe accurate data presented in a dashboard format helps you make swift decisions.
This white paper is for information workers and business and technology decision makers who want to understand what makes QlikView unique. Read on to learn about the benefits of an information workforce being empowered to ask and answer the next question on their own, without having to ask a BI or IT specialist for help. Empowering information workers to derive insights from data helps organizations to streamline, simplify, and optimize decision making.
A risk management system that takes access control into account can help reduce IT risks significantly and thus mitigate the consequences of strategic and operat ional risk. All granted access permissions pose a potential risk for the company. And the number of accounts and access permissions in corporate data systems continues to skyrocket. This is the main reason why companies are now increasingly aiming their risk management efforts at managing access permissions, as deficiencies within the access control system can affect all other risks.
Since 1982, IBM Research’s worldwide community of top scientists has created the Global Technology Outlook (GTO). The GTO is a comprehensive analysis that identifies and evaluates significant, disruptive technology trends that will lead to industrychanging products and services over a three- to ten-year period. IBM Research considers the societal and business applications in which these technologies could be used – and the impact that they will have on IBM and the world. The GTO has a history of influencing IBM’s business and the Information Technology (IT) industry.
Enterprise IT organizations are turning to a portfolio of SaaS, PaaS and hybrid cloud services to quickly respond to the business at a lower price point. while improving service levels. Yet a new level of transparency and data precision is required to effectively deliver on this promise. This brief discusses the key learnings that Claus Moldt, former Global CIO for Salesforce. com took away from addressing these challenges. The need for a new approach is reiterated by the following Gartner research note on Building a Modern APM Architecture for the World of Web Scale IT.
For over 16 years Kaspersky Lab has researched and developed technologies for efficient protection against all types of cyber threats - including those targeting the financial sector. Using this experience Kaspersky Lab developed Kaspersky Fraud Prevention – a comprehensive, highly tailored and easy-to-use technology platform addressing fraud risks for online and mobile financial transactions.
"Big data"– which admittedly means many things to many people – is no longer confined to the realm of technology. Today it is a business imperative and is providing solutions to long-standing business challenges for banking and financial markets companies around the world. Financial services firms are leveraging big data to transform their processes, their organizations and soon, the entire industry.
The emergence of online financial services has created a whole new set of risks and the elimination of those risks requires specific expertise. Banks and other financial institutions are experts in their field of financial transactions, but that is not enough when faced with cyber-threats. However, this knowledge gap can easily be filled with the help of security experts. Only Kaspersky Fraud Prevention’s combination of intelligence and technology allows you to focus on your business, and not be distracted by security.