Resource Center
Case Studies
There has never been a better time to be a CIO to help your business stay informed and unlock the productive and innovative power of personal devices. This case study analyzes the Digital IQ Study.
Mazda North American Operations - Wave Systems' EMBASSY software and Seagate self-encrypting hard drives help Mazda North American Operations achieve Japan's Sarbanes Oxley (J-SOX) compliance.
How do you keep customers' financial data safe from network intruders while protecting your organization from internal users who might unintentionally leave you vulnerable to attack? This was the challenge faced by Shane Nicely, VP of Information Services, and his team of IT professionals at Heartland Financial USA, a diversified financial services company.
Top 10 Reasons Young Consumers Will Transform Retail Banking: The Cisco Internet Business Solutions Group (IBSG), the company's global consultancy, recently conducted a study of 1,055 U.S. consumers to explore their evolving financial priorities, service expectations from banks, and interaction preferences.
Meet operational, growth, and regulatory challenges with world-class information management technology.
David Dorfman, a specialist in computational modeling for Microsoft, recently shared his thoughts on using HPC Server to improve performance and reduce actuarial modeling costs.
Throughout the entire financial services industry, there is increasing demand for rapid and accurate analyses of the risk associated with investments and financial positions.
Whitepapers
In today's challenging economy, organizations must be more agile and work smarter in order to create value for their customers quickly. Businesses have been mandated to operate with fewer resources, yet are still expected to deliver superior services while increasing efficiency and productivity.
ROI in Action: How Polycom's Global Collaboration Network Benefits the Bottom Line - Like many organizations, Polycom cut operating expenditures by targeting cost centers and eliminating any travel that wasn't absolutely necessary. The company realized an immediate return: The travel mandate, affecting all 2,600 Polycom employees, triggered a 30 percent reduction in airline ticket purchases.
H.264 High Profile: The Next Big Thing in Visual Communications - With the introduction of the first and only H.264 High Profile implementation for real-time video, Polycom continues the tradition of bringing leading-edge video technology to the visual communication market.
Enterprise IdM systems, designed to centralize management of the information used to authenticate employees and authorize their access to enterprise resources, have matured using a new IdM architecture based on new principles.
A blueprint for how to evaluate virtual directories, from use cases and technical parameters to the five questions you should ask yourself before choosing a virtualization solution.
Transforming Retail Banking's Customer Experience: Delivering Personalized, Expert Service On Demand - On-demand expertise, whenever and wherever the customer requests it, is fast becoming the new standard of customer service innovation in retail banking.
Data Breaches: A Growing Problem for the Private and Public Sectors A data breach makes international headlines nearly every week. A metropolitan hospital reports that its patient and staff records are exposed. A university discloses alumni information is missing. Personnel records are lost from another government agency.
Why Managed Services and Why Not Staff Augmentation? While staff augmentation can lower costs, organizations only pay for inputs - there's no incentive for the provider to lower risks or guarantee improved operations. In contrast, true managed services delivers outcomes aligned with business objectives. This paper provides an overview of why the managed services model is superior to staff augmentation.
The leading information security and IT Governance solutions go beyond simply satisfying auditor checkboxes, delivering an improved security posture and real business value. Enable your IT staff to spend time on business-driven technology initiatives that will ultimately improve company operations instead of manually changing privileged account passwords and assembling compliance reports.
Business Analytics for IT Leaders: Drive evidence-based decisions across the enterprise through a single, agile and more effective information infrastructure
Risk and Return: Striking the Right Balance - The Role of Business Analytics in Transforming Banking. Now every one of us in the industry is striving to redress the balance between risk and return, and between short- and long-term objectives.
An Architecture for Smarter Decisions: A common architecture for all FICO customer Decision Management applications helps financial institutions improve risk management and performance across the customer lifecycle.
Financial institutions, especially in banking and insurance, must diligently and constantly seek new methods to improve financial performance and customer satisfaction.
Digital Services Play a Key Part in Customer Acquisition and Retention: In early 2009, Financial Insights conducted a global consumer survey and in-depth bank interviews on financial digital services.
Executive Content
Cisco Collaborative Customer Experience: Virtual Expert Management - Connect All Customers to Your Banking Experts, No Matter Where They Are. To achieve profitable and sustainable growth, banks must capture the attention of new customers, strengthen bonds with existing customers, and increase sales of higher-margin financial products and services. However, retail banks face a host of challenges today.
Rough Seas Ahead? Consider Creative Sourcing - In these difficult economic times, innovation requires new thinking and approaches. This article challenges banks to rethink activities to determine if an external partner can leverage its skills, scale and even financing to do the activity more efficiently.
Rebuilding trust: Next steps for risk management in financial services is an Economist Intelligence Unit report that examines the steps that banks and insurers around the world are taking to reinforce their risk management capabilities in response to the global financial crisis.
15 Minutes with Parsh Mishra: As the VP Technology Infrastructure - WHG Compliance, Citigroup, Parsh Mishra works on the Risk Management side. The foremost function of his team is to bring down IT inherent risk to tolerable or non-affecting levels.
ITO America sat down with David Wade, CIO/EVP of Primerica Financial Services, for a quick chat about the importance of business and IT alignment at organizations.
